Configuring Static.app DNS records on Namecheap

When opting to establish your website's online presence, the domain name is likely to be the first thing to prioritize, which will need to point to your website hosting. If you purchased a domain from the Namecheap registrar and you wish to configure your Static.app website DNS record, you will need to add an A record and TXT record to your domain under your Namecheap account’s dashboard in order to use your own domain with Static.app.

The procedure is quite simple; the following tutorial will guide you through the configuration process within your Namecheap interface.

Adding an A record

Note: You can set up an A record from Namecheap's interface for domains using our BasicDNS, PremiumDNS, or FreeDNS.

Log in to your Namecheap account.

The login option is available in the header of the page. Hover your mouse on the Account drop-down menu and click the Dashboard link.

On the left side menu, click on the Domain List link and click the Manage button next to the domain you wish to verify.

Navigate to the Advanced DNS tab from the top menu and click on the Add New Record button on the Host records section.

By default, Static.app will provide an A-record that you need to add to your Namecheap account under the Domains Settings page. This can be seen by clicking on the three-dot icons in the lower corner of the website project you are working on, then clicking on the Domains link.

To add the Static.app A record to your Namecheap account, select A Record from the drop-down menu for Type, and do the following:

  • In the Host field, enter @ sign to point your root domain to the IP address provided by Static.app on the Domains Settings page.
  • In the Value field, copy and paste your IP address provided by Static.app on the Domains Settings
  • For the TTL drop-down, select Automatic.
  • Once finished, review the form and click on the Check

Note: If you wish to add www support to your custom domain and make it work with the "www" substring on the URL (e.g www.yourdomain.com), you will need to add an A record and enter www on the Host field, and then copy and paste your IP address on the Value field provided by Static.app on the Domains Settings page. For the TTL drop-down, select Automatic.

Newly created records usually take 30 minutes to take effect. Ensure that there are no conflicting records configured for the same host and remove them if there are any

Adding TXT (Text) record

Log in to your Namecheap account.

Hover your mouse on the Account drop-down menu and click the Dashboard link.

From the left sidebar, go to Domain List and click the Manage button next to your domain.

Navigate to the Advanced DNS tab from the top menu and click on the Add new record button.

Static.app will provide the TXT record you need to add to your Namecheap account under the Domains Settings page. This can be seen by clicking on the three-dot icons in the lower corner of the website project you are working on, then clicking on the Domains link.

To add the Static.app TXT record, select TXT Record from the drop-down menu for Type, and do the following:

  • In the Host field, enter @ sign to point your root domain to the custom domain provided by Static.app on the Domains Settings page.
  • In the Value field, copy and paste the TXT record provided by Static.app on the Domains Settings page.
  • For the TTL drop-down, select Automatic.
  • Once finished, review the form and click on the Check button.

The Static.app A record and TXT record were successfully added at this point. It would take at least 30 minutes to an hour for the DNS changes to take effect or propagate. To check on your custom domain configuration status with Static.app, go to your Domains Settings page on the project you are working on and click on the Test Domain button.

Static.app will then process the DNS configuration for your custom domain.

Once successful, you will see the “Domain [your domain] is ready!” success message under the Custom Domain section. Click “Save Changes” button and visit your custom domain URL on your browser to check your Static.app website live.

Please get in touch with our support team if you cannot configure your A and TXT records after following the steps above. We aim to respond to and resolve all your questions within 24 to 72 hours.

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